Terms & Conditions
Last updated October 22, 2026
Returns
Items can be returned for a full refund on the day of purchase.
To return an item, you'll need the e-receipt from your purchase. Choose the email receipt option at checkout to get one. Returned items must be free of stains, rips, holes, distressing and any other damage that happened after purchase.
Exchanges
Items can be exchanged within one week of purchase or within four of our operating days, whichever is longer. We sometimes close for weather, so this makes sure you always have time.
For example, if you buy something on a Thursday, you can exchange it on the following Friday, Saturday, Sunday or Thursday, as long as we're open on those days.
Exchanges need the same e-receipt as returns, and items must be in the same condition.
Methods of payment
We accept:
- Major credit cards, including Mastercard, Visa, American Express and Discover
- Debit, Interac tap and Apple Pay
- Cash
Interac e-Transfer is accepted only as a last resort, for example if our terminal is down.
We accept trades of equal or lesser value with approval from the manager on duty.
We do not accept cheques or cryptocurrency.